Some error responses include a code that is a brief description of the error. See all of the error codes below with a detailed description of each.
| Code | Description |
|---|---|
UNEXPECTED_ERROR | An unexpected error occurred. Contact Loop Support if the error persists. |
ORDER_NOT_FOUND | An order with the specified ID could not be found. |
NOT_AUTHORIZED | The request couldn't be processed because authorization failed. Confirm that your API key is correct and try again. |
NOT_FOUND | The webhook requested couldn't be found. |
UNPROCESSABLE_RETURN | The return cannot be processed because it is in a state that keeps it from being processed. Check the state of the return and make sure it is eligible for processing. |
UNPROCESSABLE_FLAGGED_RETURN | Unless enabled, flagged returns cannot be processed. If you would like to configure your flagged returns to process, please adjust the "Allow flagged returns to process" setting in your Loop Admin. |
FAILED_TO_GET_WEBHOOKS | The webhooks requested could not be returned. Contact Loop Support if the error persists. |
FAILED_TO_DELETE_WEBHOOK | The webhook could not be deleted. Contact Loop Support if the error persists. |
FAILED_TO_CREATE_WEBHOOK | The webhook could not be created. Contact Loop Support if the error persists. |
FAILED_TO_UPDATE_WEBHOOK | The webhook could not be updated. Contact Loop Support if the error persists. |
FAILED_TO_GET_SAMPLE_WEBHOOK | The sample webhook could not be returned. Contact Loop Support if the error persists. |
DESTINATION_LIMIT_EXCEEDED | You have exceeded the number of destinations included in your plan. Contact your Merchant Success Manager or Loop Support for more information. |