Welcome to the development guides! These resources are designed to help you get the most out of Loop’s APIs and webhooks, whether you’re looking for step-by-step instructions for specific endpoints (“Guides”) or want to implement more advanced, real-world workflows (“Use Cases”).


📖 What are Guides?

Guides are focused, step-by-step instructions for integrating directly with a specific API endpoint or webhook. They’re perfect for accomplishing a single, well-defined task—such as creating a return record in another system or subscribing to a webhook event.

Start with a guide if you’re new to a specific API or webhook. Explore use cases when you’re ready to build more advanced workflows!

NameDescription
Retrieving Return DataHow to fetch return data using the APIs & return webhook
Actioning on ReturnsSteps to take actions (approve, reject, etc.) on returns
Third Party LabelsIntegrate third-party label solutions
Grading & DispositionGrade and manage disposition of returned items
Partner (Third Party App) Deep LinkDeep link to third-party partner apps

💡 What are Use Cases?

Use Cases show how to combine multiple API endpoints or webhooks to achieve a more complex workflow or business goal. These are great starting points if you want to automate returns, build custom post-purchase experiences, or solve other advanced scenarios.

NameDescription
Create a Return AuthorizationEnd-to-end flow for creating return authorizations
Process Returns in LoopAutomate return processing within the Loop platform
Deep Link to a Customer Order in the Return PortalEnable deep linking to specific customer orders in the portal
On-Store ExchangesSupport for in-store exchanges during the return process
Generate Return Details ReportGenerate comprehensive reports on return details

🚀 Next Steps

Ready to dive in? Here are some suggestions for where to go next:

🛠️ New to Loop’s APIs?

Start with a Guide above to get hands-on experience with a specific endpoint or webhook. These are perfect for learning the basics and building confidence.

🔗 Building something bigger?

Check out the Use Cases section for inspiration on how to combine multiple endpoints into powerful, real-world workflows.

📚 Need more details?

Explore the API Reference for comprehensive documentation on every endpoint, parameter, and response.

❓ Have questions or need help?

Visit our Help Center or reach out to support@loopreturns.com for guidance, troubleshooting, and best practices.